Privacy Policy

This privacy policy explains how YOU LOVE HER ("we", "us") collects and uses your personal information when you visit or buy from ylhcsd.com.

What we collect

  • Order information: your name, email address, shipping and billing address, phone number (if given), and what you ordered.
  • Payment information: payments are processed securely by Shopify and our payment providers (such as PayPal and Klarna). We never see or store your full card details.
  • Device and browsing information: such as your IP address, browser, and pages you view, collected through cookies and similar technologies.
  • Messages: anything you send us by email or through the contact form.

How we use it

  • To make, ship and support your order, including handling any problems with it.
  • To reply to your questions.
  • To send you news and offers, only if you've signed up. You can unsubscribe at any time using the link in any email.
  • To keep the site secure, prevent fraud, and understand how the site is used so we can improve it.

Who we share it with

We only share your information with the services needed to run the shop: Shopify (our store platform), our print-on-demand partner Printful (to make and ship your order), shipping carriers, payment providers, and the email and marketing apps we use. We don't sell your personal information.

Cookies

We use cookies to keep your cart working, remember your preferences, and measure how the site is used. You can block or delete cookies in your browser settings, but some parts of the site may not work properly.

How long we keep it

We keep order records for as long as we need them for accounting, tax and legal reasons. Other information is kept only as long as it's needed.

Your rights

Depending on where you live (including under UK and EU data protection law), you can ask to see, correct, or delete the personal information we hold about you, or object to how we use it. Email hello@ylhcsd.com and we'll respond within one month. If you're in the UK, you can also complain to the Information Commissioner's Office (ico.org.uk).

Changes

We may update this policy from time to time. The latest version will always be on this page.

Contact

Questions about your privacy? Email hello@ylhcsd.com.