Ordering & Shipping

Q: How do I place an order? A: Ordering on YOU LOVE HER is simple! Just browse through our collection, select the items you love, choose the size and quantity, then proceed to checkout. Follow the prompts to enter your shipping and payment details, and you're all set!

Q: What payment methods do you accept? A: We accept major credit and debit cards, as well as PayPal for secure and convenient transactions.

Q: How long will it take to receive my order? A: Delivery times vary depending on your location and the shipping method selected at checkout. Generally, orders within [your country] arrive within 5-7 business days, while international orders may take 10-14 business days.

Q: Can I track my order? A: Yes! Once your order is dispatched, you'll receive a tracking number via email, allowing you to monitor its journey until it reaches your doorstep.

Products & Sizing

Q: Do you offer size charts? A: Absolutely! Each product page includes a size chart to help you find the perfect fit. If you have any further questions about sizing, feel free to contact our customer support team for assistance.

Q: Are your products true to size? A: Our products are designed to fit true to size, but we recommend referring to the size chart provided on each product page for the most accurate fit.

Q: Can I customize products with my own designs? A: At the moment, we don't offer customization services. However, we're constantly exploring new ideas and may introduce this option in the future. Stay tuned for updates!

Returns & Exchanges

Q: What is your return policy? A: We want you to be completely satisfied with your purchase! If you're not happy with your order for any reason, you may return it within 30 days for a full refund or exchange. Please note that returned items must be in their original condition with tags attached.

Q: How do I initiate a return or exchange? A: To start the return process, simply contact our customer support team with your order number and reason for return. We'll provide you with further instructions and assist you every step of the way.

Q: Do you offer free returns? A: Unfortunately, we're unable to cover return shipping costs at this time. However, if there was an error on our part or you received a defective item, we'll gladly arrange for a prepaid return label.


Q: Do you offer wholesale or bulk discounts? A: Yes, we do! For wholesale inquiries or bulk orders, please reach out to our sales team at [sales email] with your requirements. We'll be happy to discuss pricing and options with you.

Q: How can I contact customer support? A: We're here to help! You can reach our friendly customer support team via email at [customer support email] or through our contact form on the website. We strive to respond to all inquiries within 24 hours.